Frequently Asked Questions
All GardenComm members now have exclusive access to our new MemberFuse community platform. Join a GardenComm community for your region, special interest or events. Members can ask questions, give advice, share news or just say hi. To get started today, visit gwa.mymemberfuse.com or find the portal under Member Resources. Member log-in is required.
Build and cultivate conversations based on like-minded topics with our forum formatted communities. We recommend joining the GardenCommMembers General Discussion Community, starting a conversation in your Regional Community and updating your profile.
How do I access GardenComm Communities?
Under the Member Resources section and select Communities. Member login is required.
You can also access communities at here. For quick access, add this link to your bookmarks or saved webpages.
When you log-in for the first time, you will be asked to agree to the GardenComm Communities Terms of Service and review your profile information. Once completed, you can get started.
How do I join community groups?
All members are automatically opted into the community for their region, but you can also join additional communities by selecting the Groups tab at the top of the page. Make sure you join the GardenComm Members group. Members may also create special interest groups, but please review the Terms of Service page carefully before starting a group.
How do I start a discussion?
Visit any community group you are a member of and select Add Discussion from the menu located on the right-hand side. There you can create a title and the body of your discussion. You can even attach a photo or document. Once done, click Submit and the discussion will be posted to the group.
How do I update my profile or adjust my notification settings?
In the welcome box in the upper left hand corner, select Edit My Settings. Here you can:
- Add a biography under the Community Profile tab
- Upload a headshot under the Photo tab
- Adjust your notifications and digest settings under the Notifications tab
- Set your privacy settings under the Privacy tab
How do I find and connect with other members?
Similar to other social networks, GardenComm Communities allows you to connect with other community members. To find a member, use any of the following methods:
- Use the Search box in the upper right-hand corner.
- Visit the Members tab to browse and search for specific members.
- Use the Member Matching portal, which asks you about your job description and expertise then matches you with members who share similar interests, allowing you to connect with members you may or may not have already known. Participation is NOT required, but it can be a useful tool to expand your network.
To send a connection request from a member profile, select Add Contact. You can also send a request by selecting the Add As Contact button next to members’ profiles under the Members or Member Matching search results.
How can I track discussions and group activity?
To see updates on all community activity, visit My Dashboard, which will show a synopsis of everything happening in GardenComm Communities.
I have more questions. Who can I contact?
Call the GardenComm team at 212.297.2198 and a member of the staff will be happy to help you get started.